Privacy, plainly.

Last updated: 4 October 2026. This policy covers the current GoAeroplane search preview website and app.

Search information

A search uses your destination, dates, passenger count, currency and, for hotels, guest nationality. Connected searches send these details through our service to Nuitée LiteAPI. Checking another calendar date sends the corresponding itinerary. Demo mode uses fictional examples.

Optional road tools

You can choose a starting address or enter coordinates to request directions. The website also offers “Use my location”; it accesses your location only when you press that button and allow your browser’s permission request. The current Android app accepts starting points you enter and does not request a device location permission.

Starting-point searches and road estimates send the chosen place or coordinates to our service and, when configured, HeiGIT/openrouteservice. These tools are currently awaiting activation. Opening the Google Maps directions link shares the selected journey with Google. Starting points are not saved as a profile or device preference.

Saved on your device

Your favourites stay in your browser’s local storage or the app’s device storage. We do not have accounts or synchronise favourites across devices. Remove favourites using the heart button, or clear browser/app storage.

Temporary caches and technical information

Our service caches flight quotes in memory for five minutes, route/place results for up to one hour when enabled, hotel metadata for one hour and destination metadata for up to 24 hours. These caches are temporary and are not a personal account history. Our hosting service and suppliers may process connection/IP information and keep operational or security logs under their own policies. Request counters help limit abuse; we do not derive your location from your IP address.

Supplier images can load from external image hosts. We have not added advertising or analytics trackers. The app does not request contacts, camera, microphone or payment details.

Booking is not enabled

This version does not collect payments, passport information or booking details. A booking release will need an updated policy before those features become available.

Contact

For privacy questions, write to hello@goaeroplane.com. A support email is handled by Zoho Mail and includes whatever you choose to send.